This page explains the key legal information for DeliveryReports.co.uk, which is a product operated by Leon Web Tailor Ltd.

Here you will find our website terms of use, subscription and refund terms, privacy policy, and cookies & analytics information, all written in clear, plain language.

This page is designed to help you understand how we work and how we look after your data. It is not legal advice for your own business.

If anything is unclear, you can always email us at hello@deliveryreports.co.uk.

You can return to the main site at any time by visiting DeliveryReports.co.uk Home.

By using DeliveryReports.co.uk you agree to use the website in a fair and lawful way.

Acceptable use

• Do not try to damage, hack, or overload the website.
• Do not scrape or copy our data or reports in bulk.
• Do not use the site in any way that breaks the law or the rights of others.

Our content and intellectual property

• The DeliveryReports.co.uk name, branding, and all report content belong to Leon Web Tailor Ltd, unless we say otherwise.
• You are granted a licence to use the reports only for your own business, and you must not resell, republish, or share them publicly without written permission.

Information on this site

• The information we provide is for general guidance only. It is based on data available at the time we prepare your report.
• We cannot guarantee that all data is complete, error-free, or up to the minute, because delivery platforms and menus change frequently.

Limitation of liability

• We are not responsible for any loss of profits, revenue, or business opportunities that may arise from using or relying on our reports or this website.
• Nothing in these terms limits any rights you have that cannot be limited under UK law.

Payments and checkout

• Subscriptions and payments are handled through a secure third-party provider (for example, Stripe).
• When you pay, you are also agreeing to that provider’s own terms, privacy policy, and security practices.

Leon Web Tailor Ltd is the data controller for personal data collected through DeliveryReports.co.uk.

What data we collect

• Contact details such as your name, business name, email address, and (optionally) phone number when you contact us.
• Order and billing information such as billing address and limited payment details (most card data is handled directly by our payment provider).
• Sample report and lead capture data such as your email address and details about your business when you request a sample report.
• Usage and analytics data such as pages visited, time on site, device type, and approximate location.

Why we collect your data

• To respond to your questions and support requests.
• To set up and manage your subscription and deliver your reports.
• To improve our website and service, including understanding which pages are most useful.
• To meet our legal and tax obligations.

Legal bases under UK GDPR

• Contract – when we need your data to provide the service you have asked for (for example, managing your subscription and delivering reports).
• Consent – when you actively agree to receive optional marketing emails.
• Legitimate interests – for reasonable business purposes such as improving our website, preventing abuse, and keeping basic records of interactions.

How long we keep your data

• We keep account and billing records for as long as required by tax and accounting rules.
• We keep contact emails and support conversations for a reasonable period so we can refer back if you contact us again.
• We keep analytics data only in summary form wherever possible and for limited retention periods.

Sharing your data

• We use trusted third-party providers such as payment processors, email delivery tools, and analytics services to help run DeliveryReports.co.uk.
• These providers only receive the data they need to perform their services and are required to protect it.
• We do not sell your personal data.

Your rights

• To ask for a copy of the personal data we hold about you.
• To ask us to correct inaccurate or incomplete data.
• To ask us to delete your data, or to limit how we use it, where the law allows.
• To object to certain types of processing, such as direct marketing.
• To request that we transfer your data to another provider where technically possible.

If you want to exercise any of these rights, please email hello@deliveryreports.co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data, but we would appreciate the chance to resolve any issue with you first.

We use email to keep you informed about your account and, if you choose, to send you useful tips and updates.

Transactional and service emails

• We will email you about important account events such as subscription confirmations, billing issues, and report delivery.
• These emails are part of the service and do not require marketing consent.

Sample report and follow-up

• If you request a sample report, we will email it to you and may follow up with a small number of messages to check whether it was helpful.

Marketing emails

• We may send occasional marketing emails with insights about delivery performance, competitor trends, or product updates.
• We will only send these emails if you have given us your clear consent (for example by ticking a box on a form).
• You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email or by emailing hello@deliveryreports.co.uk.

We may update this Legal, Privacy & Cookies Information page from time to time, for example when we change our services, providers, or legal obligations.

When we make changes, we will update the date on this page and, where the change is significant, we may also highlight it on the main site or notify active subscribers by email.

The version published here is always the one that applies. We encourage you to check back occasionally to stay up to date with how we handle your information and run DeliveryReports.co.uk.